How do I manage my web site?

You can easily manage your web site anytime of the day. You can either visit http://www.promitech.net on our home page & click Log-In to H-Sphere button near the top middle of the page. Or just visit http://www.promitech.net/cp and log-in with your main username & password for your account.

What is all this I hear about H-Sphere?

H-Sphere is a new web hosting online control panel and management center that has revolutionized the way an administrator can manage his web site. H-Sphere puts you, the administrator in control. Promitech happens to be one of the few web hosts that has fully implemented H-Sphere. Click here for more information on H-Sphere.

Is it possible to design a web site myself? I don't know much about design but would rather do it myself. Can I?

 It is most definitely possible to do it yourself. Promitech offers Site Studio with it's Silver & Platinum web hosting plans. Please click here for more information on Site Studio.

Does Promitech have Windows 2003 Servers?

Yes we do, ASP & ASP.NET  is also available. We also have Linux Servers as well available from our menu under Linux Web Hosting Plans. E-mail info@promitech.net  for any questions you may have.

Is it possible to switch from my current web host to Promitech?

Yes, Contact us today and we'll take care of the rest. If you registered your domain name yourself switch the NAME SERVERS to point to

ns2.mywebsitehosting.net - Primary
ns3.mywebsitehosting.net - Secondary

Once you establish an account with us you should be set with no downtime on your site. We'll even transfer the pictures & pages for you upon request. You can also transfer the domain name & automatically have us change the name servers through our Domain Name Center. Just visit the domain name center at , http://dnc.promitech.net and enter your domain to begin the transfer process.

What does Promitech Stand For?
Promotional Technology through the use of the Internet for businesses through web sites, and other new and innovative internet technologies. Also many people have nicknamed our business name to Stand for PROfessional MIchigan TECHnologies. Remember you can always catch us by visiting http://www.mywebsitehosting.com if you can't remember the spelling of Promitech.

What is FTP, how do I use it?

The Basics: File Transfer Protocol

FTP stands for File Transfer Protocol, which is the most common way of
transferring files from one computer to another. This is how most
uploading and downloading is done over the Internet. In this article
we're going to give you a general guide to using a graphical FTP program.
Because every FTP program is different, make sure you read your program's
documentation to learn about its specific features.

If you don't have an FTP program, you can download one. Here are some of
the more common programs for Windows:


WS_FTP http://www.wsftp.com/
CuteFTP http://www.cuteftp.com/
FTP Explorer http://www.ftpx.com/

And for Macintosh:


Fetch http://www.fetchsoftworks.com/


All of these allow you to download a free trial copy, which will work for
a limited amount of time. You may want to do this before you download the
non-free version to make sure you feel comfortable with it.


To upload files, first open your FTP program and connect to your server.
It will ask you for some information. Here's what you'll need to give it:


Host Name/Address: your <Host> server name such as: yourdomain.com
Once your domain is fully functional you can use: ftp.yourdomain.com (substitute yourdomain.com with your Fully Qualified Domain Name)
If you don't know your server name, login to the Account Control Center:
http://www.promitech.net/cp
Once you're logged in, look for web options click there. It will say
IP Address: and will list your IP there. You'll just need to put
that in your FTP program.
User ID: your account username (this is a login name that is usually the same as your control panel login, with a maximum of 8 characters)
Password: your account password
Generally anything else it asks for can be left alone, but check your
program's documentation if you have any problems.
Most, if not all, graphical FTP programs work in the same way. They have
a two-pane interface. On the left side are the files on your home
computer. On the right are the files on the server.
You'll want to make sure you upload your Web files to your Web directory.
So once you're connected to the server, double-click on the yourdomain.com
folder in the right pane.
Upload files by dragging them with your mouse from the left pane to
the right pane. There will also be a button (usually an arrow) that you
can click to do the same thing.
You can update a file on the server by simply uploading the revised copy
of the file. You'll get a message asking if you want to overwrite the old
file. Select 'yes.'
This should get you started using a graphical FTP program. To learn more,
please read your specific program's documentation.

What is the local absolute server path for systems on the Hsphere Servers?

For Hsphere Windows 2000\2003 servers (most accounts.)  c:\hshome\username\domainname.com

Sendmail for windows is enabled by either user, localhost \ mail.domainname.com \ CDONTS depending on what a particular program\script needs.

For Linux: (specialized hosting accounts) /hsphere/local/home/username/domainname.com
Sendmail is located at /usr/sbin/sendmail


What are Active Server Pages (ASP)?

Active Server Pages is a fairly new programming language designed to run active content on the server and then display the result on the viewer's browser. It is used extensively for such tasks as managing and querying on-line databases and building intuitive forms. Unlike JavaScript, which downloads the actual code into your browser and then activates, ASP pages run strictly on the server. The user triggers a request from the web page, the ASP processes it, and then sends back the requested info in purely HTML format- i.e. no actual ASP coding leaves the server and it is protected from being plagiarized. check out http://www.aspin.com for great ASP resources.

What are e-mail aliases?

Aliases are different names for the same mailbox. Answer:


For example: You run a one-person business, but you want your website to make it look as if your company is much larger, with several departments. You can use e-mail addresses like sales@yourbusiness.com, info@yourbusiness.com, and tech@yourbusiness.com which will all point to one mailbox. In this way, it makes your company look as if there are several people behind it, running different areas, when in actuality each alias simply points to one mailbox.

Each of our hosting plans allow you to set up a specific number of aliases for free. We can set up additional aliases for a small charge.

How do i setup my email client.

Answer:

General Information:
Incoming (POP) Mail Server: mail.yourdomainname.com
Outgoing (SMTP) Mail Server: mail.yourdomainname.com (NOTE: Some ISPs block SMTP servers other than their own, if they do please put their SMTP server and continue on. This will not effect your ability to send or receive email. If your Internet provider blocks SMTP it is beyond our control, and it is an effective method of reducing SPAM across the Internet.)
Username/Account Name: username@yourdomain.com
Password: email account password

Click here for screen shots& a walk through for setting up e-mail in outlook express.

Eudora
Setting up Eudora to retrieve your mail is pretty simple. As seen below, this step by step setup will help you get your mail.

Within Eudora, Select "Tools" and then Select "Options".
Within the Tool Bar on the left side of the Box, Select "Getting Started"
Enter your POP Account Information, example username@abc.com
(the following two steps are optional)
Enter your Real Name, example John Doe
Enter your Return Address, example username@abc.com
After completing the first section, Select "Hosts" within the Tool Bar.
Enter the SMTP Mail Server as mail.yourdomainname.com
If you have multiple accounts within the same domain name, you may use this feature to download the mail as that user. All that is needed is the basic e-mail account information and to save the information within Eudora.

Netscape Communicator 4.x
Click on the "Edit" Menu and select "Preferences".
Double-click on the "Mail & Groups" category.
Click the "Identity" option under "Mail & Groups".
For "Your Name", enter your Real Name as you wish it to be displayed in emails you send out.
For "E-Mail Address", enter your email address (username@yourdomain.com).
Click the "Mail Server" option under "Mail & Groups".
For "Mail Server User Name" enter your username.
Set "Outgoing Mail Server" to "mail.yourdomainname.com".
Set "Incoming Mail Server" to "mail.yourdomainname.com".
Set the "Mail Server Type" to the "POP3" option.
Then click "OK”.

Outlook Express
Microsoft Outlook

Using POP Access for Outlook/Outlook Express:
Goto "tools"..."accounts"..."add"...."mail"
Go through the wizard and put in this general info:

Incoming: mail.yourdomain.com
Outgoing: mail.yourdomain.com
Account Name: username@yourdomain.com
Password: your password


Once you get through the wizard....close it out, then go
back into "tools"......"accounts"
highlight the new account you've created.......click
on "properties".....
Goto the "servers" tab. Make sure all the info is
correct,,,,click on "remember password".....
Also check the box that says "My server requires
Authentication"....."settings".......click on "same as
incoming"

Hit "Apply".
Repeat for any new accounts you have created.
NOTE: Some ISP's require you to use their outgoing (SMTP)
mailserver. Example: mail.earthlink.net

Pegasus Mail
Select Tools -> Options Select the "Network" tab 'Your e-mail address is' box: yourname@yourdomain.com POP3 host: mail.yourdomainname.com User name: Name of the POP3 account Password: POP3 password SMTP Host: mail.yourdomainname.com Select the "Advanced network configuration options" button. Make sure that the "Delete mail from host once successfully retrieved" box is checked, and then click "OK" Select the "General” tab Personal name: Enter your real name

What is meant by “we Support FrontPage extensions”?


According to Microsoft's documentation for FrontPage Web Presence Providers, "Installing the FrontPage Server Extensions gives your customers full support for all of the features of FrontPage. This includes remote authoring, threaded discussion groups, full-text search, and surveys." Promitech supports Microsoft FrontPage in several ways: We configure your site for FrontPage by installing and maintaining the server extensions. We provide Technical Support related to the functionality of the extensions. We point FrontPage users to resources that will help you solve problems, publish your FrontPage webs and learn techniques for getting the most from your FrontPage software. Promitech DOES NOT provide direct technical support related to the use of your FrontPage software. User issues are referred to Microsoft's Technical Support Team (Link to http://support.microsoft.com/search/default.asp)
 

What are “Server Extensions”?

FrontPage Extensions are programs which provide the server side implementation of FrontPage. FrontPage communicates with the extensions via HTTP using a Remote Procedure Call (RPC). When the server sees the "POST" request addressed to the FrontPage server extensions it simply directs the request to the appropriate program. The extensions implement authoring (uploading/downloading documents, ToDo Lists), administration (setting end-user, author, and administrator privileges), and dynamic content (browse-time WebBot components). Without the FrontPage Server Extensions you will not be able to take advantage of the WebBots that are available through FrontPage. Also, without the extensions you cannot author and administer your web using the tools provided as part of the FrontPage Editor/Explorer package.

How do I get the FrontPage extensions installed on my site?

To have the FrontPage server extensions installed on your existing site (if it's not installed or enabled already), send an email request to support@promitech.net  with the following information: Your domain name, Your user name, Your request for FrontPage extensions, Confirmation that you have a back-up of any web pages currently on the site. (In most cases it is not necessary to delete files currently on the site to install the extensions. However, if there are directories or files with special permissions (.htaccess) these will have to be removed. You can then re-establish permissions and password protection via the FrontPage Explorer.) On existing sites, the installation will generally be done within 24 hours. For users with a H-Sphere Control Panel login to your control panel and enable them in the Web Options category

Is there a charge for the server extensions?

There is no charge for installing the server extensions.

Are there any limitations when publishing with FrontPage?
There are some issues which potential FrontPage users should consider:
Web size -- This seems to be most critical when a "searchable event" is present in the web (Search, Discussion Forum and Table of Contents). The lengthy process of updating the indices for these functions can lead to the connection timing-out (HTTP 500 Error or 'Server has timed-out'). Disk Usage -- You may create and publish as many child webs as your disk storage space allows. However, for each child web you publish, FrontPage duplicates certain information into indices and hidden files. This adds "overhead", increasing the storage space required for your files. Microsoft's documentation notes, "FrontPage's optional full-text search indexes can take up to the same amount of disk space as your textual content."

Can I use FTP as well as FrontPage to manage my site?

There are several precautions which need to be taken to protect the FrontPage extensions on your site: a) Setting passwords, limiting access, setting file permissions or deleting directories or files in a FrontPage web should only be done through the options in FrontPage Explorer. b) Do NOT use regular FTP (such as WS_FTP) to upload files to the server when FrontPage extensions are installed. This may corrupt the extensions, disabling the interactive features available with FrontPage. NOTE: The exception to this is when loading custom scripts to the local directory on your site.

 

How do I Create a New Web in Microsoft FrontPage?

From the Start menu, point to Programs, and then click Microsoft FrontPage. The FrontPage Explorer starts. In the "Getting Started With Microsoft FrontPage" dialog box, click to select one of the three options under the "Create A New FrontPage Web" section. Click OK. If you selected the "From a Wizard or Template" option, the New FrontPage Web dialog box appears. In the Template Or Wizard list, select the template or wizard you want to use, and then click OK. The Web Template dialog box appears. In the "Web Server or File Location" box, type or select the web server ( http://www.yourdomain.com) or directory you want to use.

If you installed a local Web server and the FrontPage Server Extensions successfully, the Web name already appears in this box. Select the default and go to step 4. If you did not install a Web server locally and you are not working with a remote Web server, type the drive and directory where you want to store the Web, and then click OK. In the "Name of New FrontPage Web" box, type the name you want. The web name should be one word and should not include spaces. If the Name and Password Required dialog box appears, type your name and password in the appropriate boxes, and then click OK. The FrontPage Explorer builds the new web. The web address is displayed in the title bar.

HTTP 404 Error When Using Web Publishing Wizard

When you use the Publish FrontPage Web command in FrontPage, you may receive the following error when you post to a Web server that doesn't have FrontPage Server Extensions installed:
The server may not have the FrontPage Server Extensions installed, or the server may be misconfigured, or you may have specified an invalid proxy server, or the web you are accessing may have been deleted. HTTP error 404.
While the Web Publishing Wizard can create subdirectories when you post files to an established directory on a destination server, it cannot create the Web directory it is posting to. The Web Publishing Wizard is designed only to post files to an existing directory. To avoid this error message, select the "Add to an existing FrontPage Web" check box, and verify that the directory listed in the "Destination FrontPage Web" box exists on the destination server. For more information about the Microsoft Web Publishing Wizard, see the following Web site:
http://www.microsoft.com/windows/software/webpost

Publishing FrontPage Webs

Establish a connection to the Internet (you MUST be online BEFORE beginning the publishing process - FrontPage does NOT invoke a dial-up connection) Select File | Open FrontPage Web and enter the name of your local Web Server to open your web locally. In FP Explorer, select File -> Publish FrontPage Web The Destination web server name should be http://www.yourdomain.com OR the IP address for a new account. The Destination web name field should be left BLANK if you are publishing to the root directory The Destination web name field should be left BLANK if you are publishing to the root directory Select the option "Add to an existing web" (OR If you are publishing a new subweb (child web) enter that name into the Destination Web Name field and UNCHECK the box for "Add to an existing web"). (OR If you are publishing a new subweb (child web) enter that name into the Destination Web Name field and UNCHECK the box for "Add to an existing web").To replace the temporary Home Page with your Home Page, you must do the following: After the publishing process is complete, DO NOT Recalculate Links. Select File | Close FrontPage Web, then File | Open FrontPage web for Web Server or file location, enter http://www.yourdomain.com or the IP address for a new account. Click List webs Select the , then OK This will open the web on the remote server. You can then rename the temporary page (based on the following information) to insure that your new page is accessible.

Home Page File Names

The opening page file name hierarchy is as follows: default.asp, default.htm, index.htm, index.html However, when you publish with FrontPage, if your opening file has any of the above names, it will be renamed to have ALL of the above. Highlight the page named Default.asp, default.htm, index.htm, index.html and select Edit | Rename. You may then rename the file to ANY ONE of the four options.